Privacy Policy

Introduction

hypoprwavr B.V. (registration number NL73194528) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect the data we collect from you when you visit our website or use our services.

As a company operating within the European Union, we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller Information

The data controller for your personal information is:

For privacy-related inquiries, please contact us at privacy@hypoprwavr.top or call us at +31 502442938.

Data Collection

We collect various types of information to provide and improve our services. The data we collect includes:

Personal Information

• Name, email address, and phone number when you contact us
• Billing and shipping addresses for order processing
• Payment information (processed securely by our payment providers)
• Communication preferences and correspondence history

Technical Information

• IP address and browser information
• Device type and operating system
• Website usage patterns and preferences
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes, based on legitimate business interests and your consent:

• Processing and fulfilling your orders
• Providing customer support and responding to inquiries
• Improving our website functionality and user experience
• Sending important updates about our services
• Complying with legal obligations and preventing fraud
• Marketing communications (with your explicit consent)

We process your personal data based on the following legal grounds under GDPR: contract performance, legitimate interests, legal compliance, and your explicit consent where required.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our cookie usage, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With trusted service providers who assist in our operations (payment processors, shipping companies)
• When required by law or to protect our legal rights
• In case of business merger, acquisition, or asset sale
• With your explicit consent for specific purposes

All third-party service providers are contractually bound to protect your information and use it only for specified purposes.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Specific retention periods include:

• Customer account information: Until account deletion or 3 years of inactivity
• Order and transaction records: 7 years for tax and legal compliance
• Marketing communications: Until you unsubscribe or withdraw consent
• Website analytics data: 26 months maximum

After the retention period expires, we securely delete or anonymise your personal information.

Your Rights

Under GDPR, you have several rights regarding your personal information:

• Right of access: Request copies of your personal data
• Right to rectification: Correct inaccurate or incomplete information
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Limit how we use your information
• Right to data portability: Receive your data in a structured format
• Right to object: Opt out of certain types of processing
• Right to withdraw consent: Remove consent for specific processing activities

To exercise any of these rights, please contact us at privacy@hypoprwavr.top or +31 502442938. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection practices

While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

International Data Transfers

As a company based in the Netherlands, we primarily process data within the European Economic Area (EEA). If we need to transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions for specific countries
• Certification schemes or codes of conduct

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@hypoprwavr.top.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data appropriately.